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This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from our customers when they visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We collect information from you when you register on our site, place an order, sign up for a subscription or a newsletter, fill out a form or enter other information on our site.

How do we use it?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you, especially in response to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services

Security measures to protect your information

UK organisations that process personal data are currently bound by two laws: the EU GDPR (General Data Protection Regulation) and the UK DPA (Data Protection Act) 2018. Life Spark CBD is fully compliant with data protection laws and uses SSL (Secure Sockets Layer) technology on all pages – this is to protect all sensitive/credit information you supply and your personal details, including your physical address and email address. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Our website software is regularly scanned and updated to close off security vulnerabilities in the software that cyber thieves like to exploit.

Cookies

Like nearly all online websites, we use cookies. Cookies are tiny text files which are stored on your computer. Cookies are useful for remembering whether you’ve visited the site before and so remembers your log in details, or your name and address from a previous order. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled that make your site experience more efficient and some of our services, like the Affiliate program, will not function properly. However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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